WHEN WILL I RECEIVE MY ORDER?
- All orders will be shipped via USPS and should be received within 2-3 business days after processing (DUE TO COVID-19 USPS IS BEHIND PLEASE CHECK YOUR TRACKING NUMBER WITH USPS 1ST BEFORE CONTACTING OUR OFFICE) unless you purchase a pre-order item which it will state next to the name of the item the estimated ship date. Additional shipping charges apply for expedited shipping. Also if you would like a signature confirmation please select that at check out that will be an additional charge to you. If you have an issue with receiving your package and we have provided a tracking number please call your local post office first.
- Orders will be processed and shipped within 2 to 4 days of receipt excluding Saturdays, Sundays and holidays. We will notify you via email or phone in cases of back order or out-of-stock items.
- Pre-order items will have a Ship Date next to the name of the item that is an estimate it can take longer or arrive sooner so please have patience when purchasing those styles because you will not be able to cancel a preorder but you can exchange it if the item meets the exchange criteria.
- Once an order is placed it can not be cancelled but you can exchange it if the item meets the exchange criteria.
- Our policy is as follows we only issue store credit no refunds.
- Yes. International shipping is available. International shipping usually arrives within 10-15 business days from the shipped date, excluding holidays. Upon checkout, various international shipping rates will displayed to you.